This policy explains what information Flow Media collects through this website, why we use it, and the choices available to you.
Information we collect
When you submit an inquiry, we may collect your name, email address, company or brand name, service needs, estimated budget, project details, and any other information you choose to provide.
We also collect limited technical and usage information through Google Analytics, such as pages viewed, general location, device and browser information, traffic source, and interactions with links, forms, and portfolio videos. This may involve cookies or similar technologies.
How we use information
- Respond to inquiries and discuss potential projects.
- Provide, improve, and understand our website and services.
- Measure website performance and the effectiveness of our content.
- Protect the website, prevent abuse, and comply with legal obligations.
We do not sell your personal information.
Services that process information
Our inquiry form is delivered using FormSubmit. Website analytics are provided by Google Analytics. Booking requests are handled through Google Calendar and Google Meet. Links to Instagram may take you to a service operated by Meta. These providers process information under their own terms and privacy policies.
Retention and security
We keep inquiry information only as long as reasonably necessary to respond, maintain business records, provide requested services, and meet legal obligations. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.
Your choices
You may use browser controls or privacy tools to limit cookies. You may also contact us to request access to, correction of, or deletion of personal information you submitted, subject to applicable law and legitimate recordkeeping needs.
Children’s privacy
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates and contact
We may update this policy as the website or our practices change. The effective date above identifies the latest version.
For privacy questions or requests, email [email protected].